Back by popular demand: receive a FREE Body Brush on orders $90+.

Got
questions?
MUTHA’s
got
answers.

Contact us at 1-833-MUTHA-ME (Monday to Friday from 8AM–5PM CST) or email us at support@mutha.com.

Products

  • Where is MUTHA made?

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    Our founder Hope made the conscious decision to design and manufacture her first MUTHA products in the USA. As we can continue to grow and expand our range of products, we are now manufacturing our products in the USA and France.

  • Can I use your products if I am pregnant or breastfeeding?

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    We only use the highest quality ingredients, which we encourage anyone who is pregnant or nursing to share with their primary healthcare provider for use direction.

  • Does MUTHA Butter melt?

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    It’s MUTHA nature. Pure, non-synthetic ingredients can soften or melt during transport and then re-solidify in room temperatures.

  • When do MUTHA products expire?

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    After opening, you’ve got half a year to MUTHA yourself with any MUTHA product that’s stored properly. Reminder: That means out of direct heat and sealed when not in use. If you do this, you’re set. The integrity, quality and performance of each product will not be compromised, whether or not the pure ingredients naturally lighten, darken, sour or sweeten. Here’s what you won’t find: aggressive synthetic preservatives. MUTHA f*ing ever.


Ingredients

  • Are your products gluten free?

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    Yes. We’re serious about caring for MUTHAs in the boldest and most considered ways - including more of what makes you feel your most free.

  • Are your products vegan?

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    Everything except the MUTHA™ Body Butter which contains beeswax and is technically “beegan,” MUTHA™ Up All Night Eye which contains pearl powder, and MUTHA™ Cell Rejuvenating Essence which contains honey. Otherwise, we operate free of any animal-sourced ingredients or byproducts in an effort to care for you.

  • Does MUTHA test on animals?

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    NO way. MUTHA taught us better than that.

  • What ingredients and practices does MUTHA™ refuse?

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    We refuse to use animal-derived ingredients, with the above-mentioned exception of beeswax or honey and pearl powder.

  • What does organic mean to MUTHA™?

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    MUTHA only labels product organic when its been vendor certified to meet this designation. Sometimes it’s just that simple.

  • What does natural mean to MUTHA™?

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    The beauty industry has no agreed-upon meaning for what natural means in relation to product claims.

    MUTHA defines natural, naturally derived or of natural origin as: a formula crafted with ingredients that originated from either plant, mineral and/or animal sources that

    1) do not contain artificial ingredients and
    2) are physically or chemically processed into their extracted forms for safe use in
    cosmetics (e.g. steam distillation, cold extraction, bio-fermentation and many
    others).

    Moreover, we calculate the percentage of Natural Origin present in our products using the ISO 16128 standard.

  • Does MUTHA™ use nuts in its products?

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    There are oils from tree nuts in MUTHA products. This includes Shea Butter, Sweet Almond Oil, and Coconut Oil. To MUTHA yourself best, we encourage MUTHAs who have nut allergies to consult a doctor/allergist prior to use.


Shipping Policies

  • Do you offer complimentary standard shipping?

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    We currently offer complimentary shipping on orders $35+ to fifty states within the United States. For orders under $35+ there will be a standard $5 shipping fee and for shipments going to Alaska and Hawaii there will be a $35 flat-rate shipping fee.

  • Do you ship orders outside of the US?

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    We currently ship to the U.S and Canada. We do not yet ship internationally but, we are working on the process to do so. Be sure to sign up for our newsletter to receive any new updates.


Auto-replenishment Subscriptions

  • How does an Auto-Replenishing Subscription work?

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    MUTHAs notoriously place themselves at the bottom of their lists. We created Auto-Replenishment Subscriptions to rail against this notion. This way, you’ll never run out of the MUTHA essentials you select upfront. Cancel anytime. Change the timing, frequency or product choice in your account at least 24 hours before a shipment. Bonus: MUTHAs who subscribe enjoy 15% off to put toward a little more self-care.


Returns

  • What is your return policy?

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    We honor full refunds for products ordered on MUTHA.com and returned within 30 days of delivery. No nonsense. No BS. Just the way MUTHAs like it. Please check our RETURNS, REFUND POLICY for more details.

  • What if something is missing or damaged in my order?

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    MUTHA’s on it. Call us at 1-833-MUTHA-ME (Monday to Friday from 8AM-5PM CST.)