COMPLIMENTARY SHIPPING ON ORDERS $50+
COMPLIMENTARY SHIPPING ON ORDERS $50+
COMPLIMENTARY SHIPPING ON ORDERS $50+
COMPLIMENTARY SHIPPING ON ORDERS $50+
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SHIPPING & RETURNS

SHIPPING & RETURNS

Shipping

Order and Shipping Confirmation

You will receive an email confirmation after your order has been successfully placed. Shipping orders can take up to 48 hours to process; orders placed weekdays before 2:00 p.m. ET are likely to ship the same day. Orders placed after 2:00 p.m. ET or on weekends or holidays will ship the following business day. Note: during summer hot weather months, orders placed after 2:00 p.m. ET on Thursdays will not be shipped until Monday. Once in transit, shipping will take 2-5 business days.

Where We Ship and Shipping Costs

MUTHA currently ships to the United States & CA only, including Alaska and Hawaii. Complimentary Expedited Shipping is available to the continental U.S. only. Please note, we are unable to ship to PO Boxes at this time.
Canada
The goods will be imported on behalf of the consignee/ebuyer. The consignee authorizes MUTHA to import the goods on his behalf. Further, the consignee/buyer agrees that MUTHA may delegate the obligation to import the goods on his behalf to a subcontractor. The consignee will pay the taxes & duties in addition with the purchase price of the goods.
Shipping Costs

United States:

Shipping (2-5 business days) is complimentary for orders above $50. As previously stated, MUTHA requires up to 48 hours to process your order before it is shipped. Overnight shipping is available during checkout at an additional fee.

Canada:

At this time, ground shipping (up to 7 business days) is the only available option. As stated above, MUTHA requires up to 48 hours to process your order before it is shipped.

Shipping

Order and Shipping Confirmation

You will receive an email confirmation after your order has been successfully placed. Shipping orders can take up to 48 hours to process; orders placed weekdays before 2:00 p.m. ET are likely to ship the same day. Orders placed after 2:00 p.m. ET or on weekends or holidays will ship the following business day. Note: during summer hot weather months, orders placed after 2:00 p.m. ET on Thursdays will not be shipped until Monday. Once in transit, shipping will take 2-5 business days.

Where We Ship and Shipping Costs

MUTHA currently ships to the United States & CA only, including Alaska and Hawaii. Complimentary Expedited Shipping is available to the continental U.S. only. Please note, we are unable to ship to PO Boxes at this time.
Canada
The goods will be imported on behalf of the consignee/ebuyer. The consignee authorizes MUTHA to import the goods on his behalf. Further, the consignee/buyer agrees that MUTHA may delegate the obligation to import the goods on his behalf to a subcontractor. The consignee will pay the taxes & duties in addition with the purchase price of the goods.
Shipping Costs

United States:

Shipping (2-5 business days) is complimentary for orders above $50. As previously stated, MUTHA requires up to 48 hours to process your order before it is shipped. Overnight shipping is available during checkout at an additional fee.

Canada:

At this time, ground shipping (up to 7 business days) is the only available option. As stated above, MUTHA requires up to 48 hours to process your order before it is shipped.

RETURNS & REFUND POLICY

We want you to love your MUTHA purchase. If you are not satisfied with your purchase, please return within 30 days for credit. If 30 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange. We only accept returns from products purchased on MUTHA.com.

Risk of loss with respect to the products in your order is transferred from MUTHA to you when your order is delivered to you. We will not offer replacements or refunds for orders or items that are reported missing or damaged that are shown to be appropriately delivered by carrier.

Return Instructions:

  1. To complete your return, we require a receipt or proof of purchase.
  2. Please call our Customer Service line during normal hours of operation Monday through Friday, from 8:00 a.m. to 5:00 p.m. CST at (833) MUTHA-ME. Customer Service will provide you with an authorization number (RMA #). Please write this number on the receipt or proof of purchase; without this we cannot accept your return.
  3. Pack your items in the original product packaging, and send to: MUTHA 
2940 Eisenhower St. #100 Carrollton, TX 75007

Please do not send your purchase back to the manufacturer address listed on the packaging.

You are responsible for paying your own shipping costs for returning your item/s. Please note, shipping costs are non-refundable. If you are shipping an item over $75, please consider using a trackable shipping service or purchasing shipping insurance. Unfortunately, we cannot guarantee that we will receive your returned item.

Refunds (If Applicable)

Once your returned items are received and meet the standards listed in our refund policy, a credit will automatically be applied to the original method of payment, within 10 working days. Please call us at 1-833-MUTHA-ME with any questions pertaining to your refund.
Gift Orders

We are pleased to offer a flexible return policy for gift orders, ensuring a seamless and convenient experience for both the gift recipient and the purchaser. If the gift recipient needs to return an item, they have two options to choose from. Firstly, they can opt for store credit, which allows them to explore our wide range of products and make a new selection at their convenience. Alternatively, we also provide the option to refund the original purchase method, ensuring that the funds are returned directly to the purchaser. Our goal is to provide utmost satisfaction, allowing recipients to choose the most suitable solution for their needs.

For customers wishing to return gift items, the same return instructions apply and are outlined above.We honor full refunds for products ordered on MUTHA.com and returned within 30 days of delivery.

RETURNS & REFUND POLICY

We want you to love your MUTHA purchase. If you are not satisfied with your purchase, please return within 30 days for credit. If 30 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange. We only accept returns from products purchased on MUTHA.com.

Risk of loss with respect to the products in your order is transferred from MUTHA to you when your order is delivered to you. We will not offer replacements or refunds for orders or items that are reported missing or damaged that are shown to be appropriately delivered by carrier.

Return Instructions:

  1. To complete your return, we require a receipt or proof of purchase.
  2. Please call our Customer Service line during normal hours of operation Monday through Friday, from 8:00 a.m. to 5:00 p.m. CST at (833) MUTHA-ME. Customer Service will provide you with an authorization number (RMA #). Please write this number on the receipt or proof of purchase; without this we cannot accept your return.
  3. Pack your items in the original product packaging, and send to: MUTHA 
2940 Eisenhower St. #100 Carrollton, TX 75007

Please do not send your purchase back to the manufacturer address listed on the packaging.

You are responsible for paying your own shipping costs for returning your item/s. Please note, shipping costs are non-refundable. If you are shipping an item over $75, please consider using a trackable shipping service or purchasing shipping insurance. Unfortunately, we cannot guarantee that we will receive your returned item.

Refunds (If Applicable)

Once your returned items are received and meet the standards listed in our refund policy, a credit will automatically be applied to the original method of payment, within 10 working days. Please call us at 1-833-MUTHA-ME with any questions pertaining to your refund.
Gift Orders

We are pleased to offer a flexible return policy for gift orders, ensuring a seamless and convenient experience for both the gift recipient and the purchaser. If the gift recipient needs to return an item, they have two options to choose from. Firstly, they can opt for store credit, which allows them to explore our wide range of products and make a new selection at their convenience. Alternatively, we also provide the option to refund the original purchase method, ensuring that the funds are returned directly to the purchaser. Our goal is to provide utmost satisfaction, allowing recipients to choose the most suitable solution for their needs.

For customers wishing to return gift items, the same return instructions apply and are outlined above.We honor full refunds for products ordered on MUTHA.com and returned within 30 days of delivery.