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SHIPPING & RETURNS

SHIPPING & RETURNS

Shipping

Order and Shipping Confirmation

Here’s why—when you feel your best, you unapologetically radiate that power and love to those around you—especially to your children, whether they’re little or not so little. This insight is what inspired our founder Hope to take care of herself and her then-pregnant body by making her own stretch mark salve. Other mothers quickly took notice of her self-caring impulse and beautiful creations and for good reason. Hope wasn’t all talk. She took action and created something that represented her highest belief.

Where We Ship and Shipping Costs

MUTHA currently ships to the United States & CA only, including Alaska and Hawaii. Complimentary Expedited Shipping is available to the continental U.S. only. Please note, we are unable to ship to PO Boxes at this time.
Canada
The goods will be imported on behalf of the consignee/ebuyer. The consignee authorizes MUTHA to import the goods on his behalf. Further, the consignee/buyer agrees that MUTHA may delegate the obligation to import the goods on his behalf to a subcontractor. The consignee will pay the taxes & duties in addition with the purchase price of the goods.
Shipping Costs

United States:

Shipping (2-5 business days) is complimentary for orders above $35. As previously stated, MUTHA requires up to 48 hours to process your order before it is shipped. Overnight shipping is available during checkout at an additional fee.

Canada:

At this time, ground shipping (up to 7 business days) is the only available option. As stated above, MUTHA requires up to 48 hours to process your order before it is shipped.

Shipping

Order and Shipping Confirmation

Here’s why—when you feel your best, you unapologetically radiate that power and love to those around you—especially to your children, whether they’re little or not so little. This insight is what inspired our founder Hope to take care of herself and her then-pregnant body by making her own stretch mark salve. Other mothers quickly took notice of her self-caring impulse and beautiful creations and for good reason. Hope wasn’t all talk. She took action and created something that represented her highest belief.

Where We Ship and Shipping Costs

MUTHA currently ships to the United States & CA only, including Alaska and Hawaii. Complimentary Expedited Shipping is available to the continental U.S. only. Please note, we are unable to ship to PO Boxes at this time.
Canada
The goods will be imported on behalf of the consignee/ebuyer. The consignee authorizes MUTHA to import the goods on his behalf. Further, the consignee/buyer agrees that MUTHA may delegate the obligation to import the goods on his behalf to a subcontractor. The consignee will pay the taxes & duties in addition with the purchase price of the goods.
Shipping Costs

United States:

Shipping (2-5 business days) is complimentary for orders above $35. As previously stated, MUTHA requires up to 48 hours to process your order before it is shipped. Overnight shipping is available during checkout at an additional fee.

Canada:

At this time, ground shipping (up to 7 business days) is the only available option. As stated above, MUTHA requires up to 48 hours to process your order before it is shipped.

RETURNS & REFUND POLICY

We want you to love your MUTHA purchase. If you are not satisfied with your purchase, please return within 30 days for credit. If 30 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange. We only accept returns from products purchased on MUTHA.com.

Return Instructions:

  1. To complete your return, we require a receipt or proof of purchase.
  2. Please call our Customer Service line during normal hours of operation Monday through Friday, from 8:00 a.m. to 5:00 p.m. CST at (833) MUTHA-ME. Customer Service will provide you with an authorization number (RMA #). Please write this number on the receipt or proof of purchase; without this we cannot accept your return.
  3. Pack your items in the original product packaging, and send to: MUTHA 
3200 Commander Dr, Ste 100
Carrollton, TX 75006

Please do not send your purchase back to the manufacturer.

You are responsible for paying your own shipping costs for returning your item/s. Please note, shipping costs are non-refundable. If you are shipping an item over $75, please consider using a trackable shipping service or purchasing shipping insurance. Unfortunately, we cannot guarantee that we will receive your returned item.

Refunds (If Applicable)

Once your returned items are received and meet the standards listed in our refund policy, a credit will automatically be applied to the original method of payment, within 10 working days. Please call us at 1-833-MUTHA-ME with any questions pertaining to your refund.

RETURNS & REFUND POLICY

We want you to love your MUTHA purchase. If you are not satisfied with your purchase, please return within 30 days for credit. If 30 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange. We only accept returns from products purchased on MUTHA.com.

Return Instructions:

  1. To complete your return, we require a receipt or proof of purchase.
  2. Please call our Customer Service line during normal hours of operation Monday through Friday, from 8:00 a.m. to 5:00 p.m. CST at (833) MUTHA-ME. Customer Service will provide you with an authorization number (RMA #). Please write this number on the receipt or proof of purchase; without this we cannot accept your return.
  3. Pack your items in the original product packaging, and send to: MUTHA 
3200 Commander Dr, Ste 100
Carrollton, TX 75006

Please do not send your purchase back to the manufacturer.

You are responsible for paying your own shipping costs for returning your item/s. Please note, shipping costs are non-refundable. If you are shipping an item over $75, please consider using a trackable shipping service or purchasing shipping insurance. Unfortunately, we cannot guarantee that we will receive your returned item.

Refunds (If Applicable)

Once your returned items are received and meet the standards listed in our refund policy, a credit will automatically be applied to the original method of payment, within 10 working days. Please call us at 1-833-MUTHA-ME with any questions pertaining to your refund.